Frequently Asked Questions
Quick answers about Bridgecodes, our products and how we work.
What is Bridgecodes?
Bridgecodes is a software development and digital solutions brand. We build and deliver software products and technology services for businesses, institutions, entrepreneurs and individuals. Learn more on the About page.
Who owns Bridgecodes?
Bridgecodes is a software development and digital products brand owned by Numi Innovations Ltd. See Legal ownership and business identity.
What types of software do you develop?
Our focus areas include business management software, education technology, SaaS applications, e-commerce solutions, developer tools, website and application templates, and custom software. See the product catalogue for what is currently available and what is in development.
Where can I purchase your products?
Each product page lists its official purchase or access options. Products may be offered through this website and through third-party software marketplaces. A marketplace link only appears on a product page once that listing is live. Browse the product catalogue, or contact us about a specific product.
How do software licenses work?
Bridgecodes retains ownership of its software. Customers receive a licence to use it under the terms in our License Agreement and on the relevant product page. Where a product is bought through a marketplace, that marketplace's licence terms may also apply.
Do you provide installation assistance?
Installation and configuration help is available for our products through the Support Center. Installation guides are published on the Resources page as they become available for each product.
How do I report a bug?
Use the bug-report form in the Support Center. Please include the product name, version, what you expected to happen, what happened instead, and any error messages.
Do you offer custom development?
Yes. We build custom software, web and mobile applications, integrations and automations. See Services or send a project enquiry.
How can I request a refund?
Refund eligibility depends on what you purchased (digital product, subscription or custom development) and where you bought it. Read our Refund Policy, then contact us through the Support Center. Purchases made on a third-party marketplace are generally handled under that marketplace's refund process.
How can I contact support?
Use the forms in the Support Center. For general, sales or partnership questions, use the Contact page.
Still have a question?
Contact our team and we will be happy to help.