Refund Policy
Effective date: 2026-07-01 · Numi Innovations Ltd.
This policy explains how refund requests are handled for Bridgecodes offerings. It does not limit any rights you have under consumer-protection law that cannot be waived.
Purchases through third-party marketplaces
If you bought a product through a third-party marketplace, the marketplace is typically the seller of record and its refund policy and process apply. Please request the refund through that marketplace first. We will cooperate with the marketplace where we are able to.
Digital products (downloads, source code, templates)
Digital products are delivered electronically and cannot be “returned”. Refund requests are assessed individually.
Request window: 30 days from purchase.
A refund may be considered where the product is materially different from its description, is defective and we are unable to correct the problem after reasonable support, or you were charged in error. A refund may not be available once the product has been downloaded or used, except where required by law.
TO CONFIRM: exact conditions and exclusions for digital products
SaaS subscriptions
You may cancel a subscription at any time to stop future renewals; access normally continues until the end of the paid period.
TO CONFIRM: whether partial refunds, pro-rata refunds or a trial/cooling-off period apply to subscriptions
Custom development services
Custom projects are governed by the written agreement for that project. Fees, milestones and any refund or cancellation terms are set out in that agreement, which takes priority over this policy.
How to request a refund
Contact us through the Support Center with your order reference, the product name, the email used for purchase and the reason for your request. We will review it and reply with our decision.
Contact
Numi Innovations Ltd. — talk2nicholaslawrenceonumara@gmail.com